EXCEL RAILCAR SERVICES, INC. - KENNEY, IL
At Excel Railcar Services, Inc., it is our goal to provide quality workmanship and customer satisfaction for all of our business partners in the railroad industry. With this in mind, Excel Railcar Services, Inc., has written and implemented a Quality Assurance Program that our entire organization is challenged to maintain.
It is our intent that this program provide continuous improvement opportunities in order to add value to our company and to our customers. The purpose of our program is to insure a uniform standard of high quality products in the general railroad industry.
This program is based on the Association of American Railroads Manual of Standards and Recommended Practices, Section J, Specifications for Quality Assurance, M-1003.
To improve our service to our customers, we made a major investment in our rail yard and the rehabilitation of our tracks. The investment covered new tracks over a span of three years. Stages 1 and 2 were completed in June of 1999. Stage 3 of our project was started in May of 2000 and completed October 2000. With the project completed, our facility can store up to 225 cars.
Above, Bill Ballinger puts our new Express Yard handheld computer through it's paces. This system provides technology that eases administrative burdens and improves customer service and satisfaction. This system gives Excel the capability to provide our customers with their Billing Repair Cards via e-mail or disc, eliminating time consuming data entry for them.
President, Gene Constance, and Vice President and Chief Operations Officer, Keith Constance, checking out our TM 4000 trackmobile in action.
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New Railcar Manufacturing Update The building for our new railcar manufacturing is nearly complete. The overhead crane was installed and the jig (where the car body will be fabricated) has been placed in position. All of the work to prepare the building has been completed. The steel, material and components should be ordered for the first three cars soon. The process should begin mid-2008 if everything goes according to plan.
Excel Railcar Services, Inc., Kenney, IL
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Keith Constance - Vice President & Chief Operations Officer Shelly Constance - Executive Administrator & Customer Service Bill Ballinger - Director, Railcar Repair Operations Jack Allen - General Foreman of Railcar Repair Rick Eads - AAR Repairs and Billing Janet Barry, Administrative Assistant
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RR #1 Box 195 Kenney, IL 61749
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Our railcar facility is located midway between Chicago and St. Louis. We are serviced by the Canadian National / Illinois Central Railroad (CN/ICRR) with a direct line interchange with major class 1 railroads. Contact Keith Constance for quotes on railcar repairs.
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Phone: (217) 944-2411 Fax: (217) 944-2249 Email: kconstance@hcable.com or jbarry@hcable.com
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This page was last updated 10/18/07.